Community ManagerHey @DijabolikLV,
Have you tried lowering the polling rate on your mouse to see if that makes any difference? I've seen some cases in the past where that can help with issues like this.
Hello @EA_Kent ,
I was skeptical and still am about the problem lying in polling rate since the issue is only present in Apex after the latest update and does not persist in other shooters.
After changing the polling rate from 100 to 500 and then 1000 and restarting the pc to solidify the changes the result does not change, the issue is still there.
It feels like when ever I am in game that the dpi drops by several folds so to compensate I go from 300 to 15k dpi and in return every hiccup/lag is multiplied 50 times.
The slow down is not is minimal when interacting with other game menus where a cursor is present although like I said previously it feels like it lags a little behind.
Community ManagerThanks for giving that a shot.
When you've got the chance would you mind sharing a DxDiag so we can take a look? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thanks again!
@EA_Kent
I also did a reinstallation of the game using steam and the issue is still present.
Edit:
I have also checked if it could be a Windows update affecting this but after checking update history the latest one was a "Quality update - KB4023057: Update for Windows 10 Update Service components" done on 9th of September. So I'm guessing not the cause of the issue.
@EA_Kent
Ok, so the solution was to scan for malware and to quarantine cheat trainers I had for single player games. Either it was tracking cookies that were in need of deletion.
Either way that restored the game to usual. The only weird thing that I found about this was that the quarantined files were not running while still affecting the game play of apex legends only.
If you are interested in specifics first trainer was located in one of WeMod folders second one was cheat engine trainer for EU IV.
Could be a conflict with easy anticheat.
Either way I feel sorry for wasting your time and that I did not run a AV check for malware on my end.
Thank you for trying to help me solve this issue.
Community ManagerNo need to apologize! I'm glad to hear you were able to figure out what was causing the issue, and I appreciate you taking the time to share this! 👍
Community Manager
