Re: It won't start
@sawatarimasakiVT I'm not sure if this would help, but here's a few things you can try:
- Repair your game's files:
Spoiler
- EA App: Go to your game library and click on Apex Legends, then click on "manage", and then "repair".
- Steam: Go to your game library and click on Apex Legends, then click on the gear icon near the right side of the launcher, (below the game's artwork banner). Now, click on "properties", then "installed files", and then lastly, "verify integrity of game files".
- Epic Games: Go to your game library and click on the 3 dots next to Apex Legends. Click on "manage", and then "verify".
Note: If you don't see this as an option on Epic Games and you have Apex Legends installed through the EA App, follow the steps for the EA App.
- Steam: Go to your game library and click on Apex Legends, then click on the gear icon near the right side of the launcher, (below the game's artwork banner). Now, click on "properties", then "installed files", and then lastly, "verify integrity of game files".
- Epic Games: Go to your game library and click on the 3 dots next to Apex Legends. Click on "manage", and then "verify".
Note: If you don't see this as an option on Epic Games and you have Apex Legends installed through the EA App, follow the steps for the EA App.
- Reinstall the game
- Clear Game/Launcher Cache:
Spoiler
- EA App
- Steam
- Epic Games
Note: Steam doesn't exactly have a way to clear the game's cache, only a way to clear the download cache, but it might help.
- Steam
- Epic Games
Note: Steam doesn't exactly have a way to clear the game's cache, only a way to clear the download cache, but it might help.
- Repair your system's files:
Spoiler
- Open the Command Prompt in administrator mode
- Type, "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.
Note: DISM stands for "Deployment Image Servicing and Management tool". It often repairs Microsoft related files, such as issues with Window apps. Some problems with the next file checker can only be fixed after running this one first.
- Now type, "sfc /scannow" (without the quotes), and wait for it to finish.
Note: sfc stands for "System File Checker". This one will repair system files, (such as important Windows drivers).
- Lastly, restart your PC.
- Type, "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.
Note: DISM stands for "Deployment Image Servicing and Management tool". It often repairs Microsoft related files, such as issues with Window apps. Some problems with the next file checker can only be fixed after running this one first.
- Now type, "sfc /scannow" (without the quotes), and wait for it to finish.
Note: sfc stands for "System File Checker". This one will repair system files, (such as important Windows drivers).
- Lastly, restart your PC.
If none of that works, let me know so a Community Manager can report it to Respawn.
