Re: Missing Apex Coins Xbox

I already submitted 2 cases 1 with proof and none of them got answered. These are the screenshots that I’m gonna provide this time, are these sufficient:

[Removed transactions to protect player privacy - CM]

Here’s another transaction:

[Removed screenshot to protect player privacy - CM]

Hey @golocorj,

Unfortunately we're not able to help with missing content here on the forums. I've removed your screenshots since it's also not a good idea to broadcast your email address like that, but if you're having trouble reaching out to live support via email, it's worth doing so via a chat instead. When you follow the help link above, once you've picked your product and platform, try selecting "Orders" -> "Check order status". That consistently gives me the option to start a chat.

(Also, to answer your question: Unfortunately they can't accept mobile screenshots, so they'll need to be made on either a computer, or via your console.)