Re: My EA account was hacked and my email got changed

What details do you need to verify my identity? every time i try to make a new account with a new email and try to link steam it says that my steam account can only be linked once in a lifetime, and since i cant access the other EA account then i cant unlink it with my steam.

exactly same thing happened with me all the time

Same problem for me also need a solution for this

have you found a way to recover a changed email EA acoount yet?

i even got lucky and was still linked to xbox live mine got hacked and somebody changed my email address from my gmail to this [edit: email address removed]

well ill need to dm someone in help but yeah

i have this problem. my steam account is linked to my old ea (origins) account. now if i try to log in with my steam or even play any battlefield games or bf6 beta on steam. ea is asking for secury code and email is so random german email. not mine so what i need to do to get account back. i have screenshot. bf games on my steam etc?

My husband is having the same issue but on PlayStation. He’s tried playing the new battlefield six beta however a random email that has never been seen before is linked to it and he’s tried to contact EA but they’ve gone silent or not contacting him back. He even has screenshots to prove everything. it’s not just you my biggest issue He’s tried playing the new battlefield six beta however a random email that has never been seen before is linked to it and he’s tried to contact EA but they’ve gone silent or not contacting him back. He even has screenshots to prove everything. it’s not just you also my big issue is what happens when he buys the game? Is he going to be in the same position? 

yeah i think only solution in this matter is to make whole new steam/playstation account and link that to to new ea account because im been sending 5+ email to ea support and i think they dont care. they never reply to me.

Same thing happened to me. Seems the only solution is to try and get in contact with the live chat  but if they're experiencing high wait times the live chat isn't available. I'm on PC so I just downloaded the EA app and played theBF6 beta by downloading it with EA instead of steam.  Very frustrating. Same thing also happened to me with Ubisoft so I can't play rainbow 6. I just keep getting AI messages from Ubisoft saying they can't verify my account and they try to verify it by sending the email I don't have since it was hacked to verify it. Very annoying. Now the US wants to pass a law where you need your government ID to use sites like YouTube when companies can't even keep their data secure.  Ridiculous.  

I have had my account hacked in a similar fashion and with the email changed to a Russian one. I have sent 3 support tickets in EA Help about it and had not received a email or anything for the past 2 weeks. But what is strange that on this i get nothing under "My Cases" about the support cases. What do?