Forum Discussion

Kezuei's avatar
Kezuei
Rising Newcomer
17 days ago
Solved

Sanction ban from 02 october 2024 and still cant play

ive reached out to ea help multiple times and they just give me the same copy and paste reply tellingme to go to the connection issue page and go through there when ive done that same thing 4 times o...
  • Asmodeus566's avatar
    16 days ago

    Kezuei​ 

    Here on the forum we cannot assist you with account issues. You will need to contact the TOS team.

    If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/

    However it looks like you have used up all of your appeals. If the TOS team sent you a reply that no further investigations into appeal well be performed than it looks like the Ban will stay.