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EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
7 years ago

Re: server timeout

If you're affected by this, can you try the following steps?

  • Power cycle your router
  • Restart with a Clean Boot
  • Ensure that the game and Origin aren't being restricted by your firewall or security software. 

    If the issue persists, can you post your region and ISP, it'll help us to find if there's any potential issue there. 

    Thanks. 

17 Replies

  • I’ve done all of this 10+ times and even deleted and redownloaded this game. 

    Texas / nextlink isp / ps4 

    This is the only game I’m having this issue with as I can play two other BR games with zero issues. Also two other of my buddies are having this issue both with AT&T in Texas

  • I have done all the steps but the problem still persist. Region is UK.

  • Did everything you said more than once, no deal. Had the same problems with Anthem, not sure it it's related, but everyone I knew with the same ISP had the same problems.

    Ps4, Brazilian ISP - Vivo
  • Don’t know if you’ll see this EA but me and a buddy have a theory that it is certain CPUs that aren’t supported well. I have this problem and have an amd 6300 and I’ve read around and a lot of other people having this issue have it as well. I’m not sure what the problem on console is but for pc it seems older cpus that MANY people still use and work fine just simply aren’t supported. 

  • Quarthyboy's avatar
    Quarthyboy
    7 years ago
    From what im seeing yes the FX6300 series are the main portion of ppl commenting (me included). but there many others as well. and it just seems like a huge communication problem between the games files and the server on EA's side. a bug that with the QUICKLY growing popularity of this game will be fixxed sometime this weekend honestly they have already stated to multiple people they are fully aware and are working on the fix.
  • same problem and the steps doesnt fix the problem, Portugal

    I9-9900k

  • Sorry My ENG is very bad ! but i want to help too ! 
    And i think i find the way to play till the end match by turn on some setting /

    you guy gonna said that was crazy not to use voice chat in game anyway it maybe the main problem for me ! use Discord !!
    FX 6300 GTX 1050ti as well


    GO to setting AUDIO: Turn on---->
    Sound In Backgound : On
    Subtitle : On
    Play Incoming Text Chat As Speech : On

    Convert Incoming Voice to Chat text : On 

    Try it out !!!! hope this will help you guys as well 
    note : It still time out after end of the match  yes it nothing to do with it most impotent I can play my game till lose or win !!!!  

    no Server timed out middle game any more ! !! ! ! !

  • CptGankBawlz's avatar
    CptGankBawlz
    7 years ago

    Same exact issue, freeze for ~10 seconds and then back to the starting screen with "connection to server timed out". Happens in game and in the menus. FX-6300 and Ive tried every offered solution. Great game, I just wanna play it =(

  • Shahriyar47's avatar
    Shahriyar47
    7 years ago

    I'm on PS4 and i have this problem smh, i don't know if it's just me or there are other people too

  • TheP3kone's avatar
    TheP3kone
    7 years ago

    i have the fx8350, gtx1060 and 16Gb Ram and have the same issue. ive tried every method like run as administrator, open my firewall ports, enable NAT and UnPn and set my dns to google' spublic adress like 8.8.8.8 - 8.8.4.4, ive flush my dns, i reset my netsh int ip, i restarted my router, i update my drives and allow fullcontrol to the game. are you really gonna tell me that my spects arent compatible with this game? i dont think so. i think theres a bug in the game cuz i play the 1st game and when i  try to play the second i have to wait like 10 minutes to connect again with the servers. im sad. 

  • snapkcob000's avatar
    snapkcob000
    7 years ago

    exact same for me, i also had this issue shortly after i got nextlink with overwatch but i got that fixed, didn't seem to work with this and it's frustrating.