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Re: This profile is not permitted to play online

If it helps anyone - 

The latest game update didn’t do anything to help the issue. 

I decided to delete the game and redownload. After that, I was initially still getting the same error message, but after hitting Retry a bunch of times, it finally let me into the lobby and now I can play fine (some glitchy games but nothing out of the ordinary for Apex).

The setting ‘convert voice to text’ is still enabled.

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  • After moving to college, I am getting an error saying that my profile is not permitted to play online on the title screen before connecting to a server. However, if I spam, I can eventually get in. Then, my game will close out of nowhere with zero warning or notice. This is only specific to my campus wifi. It seems that a VPN might help, but I don't want to pay for one perpetually. When I use my phone hotspot, it seems to be fine. I've changed my MAC address (causing more problems), put in Google DNS, etc. What could be wrong?

  • I don't know what happened im keep getting this i just started playing apex legends and now im facing this issue im only level 30 and i didn't do anything wrong how to fix this someone help me out plz