Forum Discussion

Re: Unlinking origin from steam deletes game progress

@EA_Kent I wonder if it is actually because the player Id would possibly be different. When steam runs the name you have is totally different if you have not named it the same. System may be confused with unlinking.

That or they may have assumed or he had told them he was on console trying move to steam at which point the progress is gone.

2 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @E9ine_AC 

    Hmm, I'm not sure. As far as I know the difference in player ID between Origin and Steam shouldn't cause a problem because of the way the account system is set up. I'm wondering if maybe the wrong account was linked up somehow. 

    /Kent

  • E9ine_AC's avatar
    E9ine_AC
    Hero+
    5 years ago
    @EA_Kent Yea i figured it would sync it to be same. Player name to me is quite odd and to me could cause few issues as the system reads this name most likely as well as the Id number maybe. I would un sync mine to try it but I own like 400 legendary or more. lol