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El_Lentejita's avatar
El_Lentejita
New Novice
4 hours ago

Recent Gameplay Enhancement Bans

Lately, a lot of long-time players, including myself, have been getting banned for “gameplay enhancement,” and these bans don’t reflect any cheating on our part.

It’s strange that so many bans have appeared in just the last month, often hitting players with thousands of hours in the game, and the process offers no real way to appeal.

I’m opening this thread to see if anyone has more information about what’s happening, or if anyone has been able to get a solution from EA. Any insight would be appreciated.

1 Reply

  • 虽然受害者支持团体的这些见解不能保证解封,但它们可能澄清当前的情况。自从EA去年更新了反作弊模式以来,许多玩家因“异常”被莫名其妙地封禁。

    实际上,“异常”可以是任何事情:登录新电脑、更换硬件或鼠标,甚至在AI模式下统治机器人。如果系统标记了你,任何小改动都可能触发封禁。根据玩家案例,封禁案件主要有三种情况:

    隐藏时间限制:尽管被标注为“永久”,许多禁令似乎都有隐藏的有效期。我观察到,被封禁超过三年的玩家,无论申诉内容如何,通常都会被解封——即使是那些只提交侮辱和攻击EA的玩家。

    账户/支付问题:因支付信息不同步或账户盗窃而被封禁的情况是少数,通常可以解决。EA很可能有后台标记;如果你的申诉符合标记,你就能解封。

    反作弊误报:这影响大多数人。目前,似乎没有办法推翻这些决定。服务条款部门的“审查”似乎只是确认反作弊系统是否发布了禁令,而不是系统是否犯了错误。如果是体制的问题,他们会简单地回答“惩罚是正确的”。

    此外,服务条款部门经常将这些申诉视为“噪音”。许多玩家的申诉选项消失了;客服解释说,服务条款部门为避免干扰“正常申诉程序”,会对被认定为“噪音”的用户关闭访问权限。

    因为原文太长,我用AI简化表达。但这里的每一句话都是基于真实玩家的经验。希望这能提供一个有用的参考。

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