Redeemed Apex Legends Lifeline Edition DLC, but Missing Items – Need Help

I redeemed a code for the Apex Legends Lifeline Edition DLC. When I check under the “Add-ons” tab, it shows that I own it. But when I launch the game, I don’t have any of the Lifeline Edition content—no skin, banner, or coins. I’ve tried restarting the game and checking everything, but nothing’s showing up. EA Support hasn’t been helpful at all. Has anyone had this issue and found a way to fix it? Any help would be appreciated.