Community ManagerHi there. You mention not being able to open a case. What is happening when you try to do this? Thanks!
"This issue isn't supported by advisors. It tells me to check help resources or visit EA Forums."
But my issue cannot be solved with help articles or the forums. I need a real support agent to assist me. I already HAVE a case open, and it's been 5 days with no reply. I also can't edit the case or open a new one — I just get the same message over and over. EA_Aljo
Community ManagerHere's what you need to do.
That will get a case submitted.
When I go to the site and fill it out, it still does the same thing. Under "Contact an advisor" it shows "Email us," but I just get the same error every time...
"This issue isn't supported by advisors
Check out our help resources below or visit EA Forums to get help from the community."
Bro... this is annoying af.
...bro same thing same error
Community Manager
