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wolf109909's avatar
5 years ago

[Solutions]PC freeze or instantly reboots when apex launching / in game

Hi! As many players here and there have reported that they have been experienced with :

1.PC instantly shutoff and reboot on apex startup

2.Entire PC freezes when in-game randomly

I gathered some information that might be helpful to you if you are also suffering from these types of issues.

The first thing to do: 

Revert Windows update if possible. Some players have reported:

 "The game runs fine before, and suddenly starts to crashing or freezing my PC randomly. After reinstalling the ORIGINAL ISO of OLD windows 10 copy, the game runs well for a week or so, and then it started to happen again."

In this case, combined with the fact that the new Windows 10 update has some problem with CPU usage, revert it can see if it gets better.

A possible way of doing this: https://answers.microsoft.com/en-us/windows/forum/windows_10-update-winpc/revert-windows-update/38ec2752-0683-45c6-833c-957d84791e30

If you still suffering from this issue, check this post:

https://answers.ea.com/t5/Technical-Issues/When-I-start-apex-it-crashes-and-restarts-my-pc/m-p/10338000#M121015

Go to the bottom page, see what @generalmajorah did to fix his game.

DISCLAIMER: DO NOT FOLLOW HIS POST UNLESS YOU KNOW WHAT YOU'RE DOING

Any overclocking options may have a bad impact on your device, causing it fails to boot or even DESTROY your PC.

Finally, I hope this can help anybody suffering from this. I will update this post if new information is found.

Feel free to DM me in this forum or reply to this post. I will reply to you as soon as I see it.

Good luck and have fun!