Forum Discussion

Seasoned Newcomer

3 days ago

Stuck in match making

My account cannot enter a match on either PC or PS5. Both platforms load into the lobby normally, but matchmaking stays in the queue indefinitely. This does not appear to be an Easy Anti-Cheat or PC installation issue.

freezing

playstation

No RepliesBe the first to reply

Featured Places

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 1 hour ago

42,136 Posts

Community Highlights

Where is my Progress? - An Apex Account Overview
Midnight9746
Hero+
6 months ago
How to get help with Apex Legends account bans and suspensions
EA_Mako
Community Manager
2 months ago
How to get help with missing packs, coins, or content in Apex Legends?
EA_Mako
Community Manager
1 year ago
Community Crashing Troubleshooting Guide
EA_Blueberry
Community Admin
7 years ago

Recent Discussions

Lost or Missing Data?
am posting to request assistance from a community manager or backend advisor regarding my lost Apex Legends progression on PlayStation. My account history spans all the way back to playing on the PS4...
undividedfaith
1 hour ago
im not able open apex legends
Im getting this error message - can anyone help me with this. This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC.: VirtualController ...
chakri33
1 hour ago
How to get help with Apex Legends account bans and suspensions
Hey Legends, Is a locked, suspended, or banned EA Account keeping you from accessing Apex Legends? If your thread has been merged here, the information below covers the next steps, including how to...
EA_Mako
1 hour ago
[PC] Repeated BSOD — 0x0000000A in eaanticheat.sys , dumps attached
Dear EA Support / Anti-Cheat Team, Since the September 29, 2026 Apex Legends update that switched to the new EA Javelin anti-cheat, my PC repeatedly blue-screens and force-restarts while in-game. Th...
yuyuyuyuyuyuyu55
2 hours ago
1 players in queue
Every time I log into apex legends I try to start a match the loading screen always says 1 players to queue. I don't have any penalties nor violations in it so I was wondering why it is saying this c...
OkcThunder1992
4 hours ago