Two playstation accounts got merged
Hello,
My wife and I had two different Playstation accounts, apex legends is one of the games we play and we found out that cross progression got added, but our Playstation accounts and stats got merged? Is there a way to revert this, does this mean that an ea account can have two or multiple platform accounts going forward? We have different mmr, stats and spent money differently across the board so it's very upsetting that the answer that I think it is, is our accounts are merged and there's nothing we can do about, like we can't even play together anymore.
Hi @CodyRS1988
A few things to note based on what you have shared,
First, the process of merging your platform accounts (that are tied to the single EA Account) for Cross Progress is automatic and will not be revertable. What happens is your highest-level account becomes the main account (in terms of items and progress) going forward for all platforms connected to the EA account.
- Minus any platform-specific items and progress (See our post for more information, CROSS PROGRESSION IN APEX LEGENDS™)
Second, We do not recommend having more than 1 platform account of any kind (Xbox, PlayStation, Nintendo, etc) linked to an EA account, In addition, we do not support multiple people using the same EA account as this is against our Terms of Service. For more information on both of these, check out the following links:
- Link Platform accounts to EA Account
- Unlink your platform accounts from your EA Account
- EA Terms of Service
Lastly, To have separate progress, and to play together on different accounts one of the PSN accounts will need to be unlinked from the current EA account and linked to a new one. Please Note: this will mean losing all items and progress for that account, as progress/items are stored at the EA account level.
Thanks,
