Un-expected lag (symbols) followed by freezing before getting kicked.

I am currently experiencing issues when every so often, maybe every few games or so. I receive latency symbols, followed by becoming frozen before getting kicked from the game. It also comes in the form of my account saying I am ineligible to play or to check my internet connection etc in the menu. This is very confusing as I have great connection, and have even tried switching region connection, running as admin, checking internet speeds etc, and I just cant seem to fix the issue. I was interested to see if anyone else is experiencing the same issues and maybe it is on EA's end. Again EA please get back to me as this issue makes it very difficult to enjoy the game and even play games as an overall expectation. I appreciate the dedication the EA team puts into fixing the issues that occurs within Apex and hope that they can assist me and others in fixing this issue.