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vhong88212's avatar
vhong88212
5 years ago
Solved

Unlinking origin from steam deletes game progress

I contacted ea support to remove my origin account from steam to play apex legends through steam since all my friends play it there, but they responded that all the game progress I've made will be de...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @Typhosaurus, 

    I'm afraid we don't have a way to look into account issues here on Answers HQ. I can really only suggest getting in touch with the EA Help team so they can take a look and see if there's anything they can do to help with this. 

    You can find more information on how to set up a case with them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent

Typhosaurus's avatar
Typhosaurus
5 years ago
@EA_Kent wrote:

@vhong88212 

Ah, I see. This is a limitation of the account system, I'm afraid. Because of the effect it has with some games, Apex Legends included, the team may not be able to unlink the accounts.

/Kent

So there's no way to fix this? My friend unlinked my account when I was away and linked it to my new one, but apparently he didn't realize it'd delete all my ig purchases.... Which.... Was hundreds of dollars.... And I'm desperately trying to get everything back. 

shannonclever's avatar
shannonclever
4 years ago

I might be late to this but i think after 6 months you can link it back up to the original one you had at the start and your progress will be there.

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