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I did this and have these errors around the crash. https://cdn.discordapp.com/attachments/649679288358010880/833416827543617606/unknown.png
- 5 years ago
Hi! I've been doing some research to find stuff around this problem.
and I did find something here: https://answers.microsoft.com/en-us/windows/forum/all/pc-keeps-crashing-during-certain-games-event-id/6de32bc3-9eee-4a9f-8892-072a3ce22c8b
this might be the same as yours since you crash the second you press enter and the game starts its internet process finding and connecting to servers. please try around this post and stuff inside of it to see if any helped.
- EA_Kent5 years ago
Community Manager
Thanks for sharing this!
Were you able to give the steps from the Microsoft forums a shot? Has that helped with the crashing?/Kent
- 5 years ago
@Mr-Stove-Oven is the problem cleared for you or still facing the same??
- 5 years ago
I forgot to revisit this thread cause I realized the issue isn't specifically this game. I'm still at a loss, I get an identical crash across multiple games now, including; valheim, ffxiv, apex, haven, darksiders genesis, and outriders. So far, COD Cold War and warzone are the only games that have yet to crash my pc. Lowering the graphics settings in outriders, valheim, and ffxiv alleviated the crashes entirely while slightly reducing them for the other trouble titles, minus apex which still crashes after clicking to continue.
My event viewer generates a surplus of warnings all saying roughly the same thing: https://ibb.co/sRyxBt2 Although I dunno what to do with this info.
I tried what @wolf109909 posted with the microsoft forums, running prime95+furmark stress tests with no errors, sfc/dism commands, memtest86 and windows memory diagnostics, two different wifi adapters, two ssds, two dram kits, two monitors, even reinstalling windows and all the drivers for everything I can going through device manager.
- 5 years ago@Zelphae Thanks for all the information. distributed com usually won't force pc into a hard restart state. but lowering graphics settings reduced the crash is kinda weird. maybe perform a VRAM test? since p95 and furmark is fine them problem might not be on RAM ,CPU or GPU core.
- 5 years ago
@wolf109909 I actually thought about that as well, so I tried running all the different variants contained in msi kombustor. I ran the furmark donut that utilizes ~75% of vram (6500MB in my case) for 35min without a crash. According to hwmonitor, the vram and "hotspot" nodes peaked around 72c. Sounds reasonable, although I imagined it would be lower since it's under water.
I'm thinking the issue is soft/firmware related at this point but I can't think of what else to try. Rolling back to windows version 20H1 instead of 20H2 is something I've considered.
I don't understand how the cod games don't crash, given they're the most taxing titles I run. Is it possible the other games have some sort of memory leak or incompatibility with something?
- 5 years ago@Zelphae This really depends. And We've basically tried everything except changing OS at this point. I recommend you install a new copy of windows on a USB stick and test it out.
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