Forum Discussion

5 years ago

When I start apex, it crashes and restarts my pc

I recently updated my system from a zen5 1600x to a zen5 5600x with a new motherboard and a new SSD. I downloaded a fresh copy of windows 10 and reinstalled all of my programs and got everything runn...

wolf109909

5 years ago

@generalmajorah Fun fact! Apex is installed on my Windows OS so I just tested it on the virtual machine directly:
You're right, it seems like EAC launcher will call steam with an
-eac_executablename "R5Apex.exe" and launch the game from steam.

generalmajorah

5 years ago

I managed to find a fix. My RAM's factory clock is 3200 mhz, I dropped it down to 2133 mhz and dropped the voltage from 1.350V to 1.200V. I used to crash before even reaching the main menu but now played a quick five minute game and spent some time on the training course with no problems so far.

UPDATE: this did not end up working reliably but something else did. I updated my BIOS four days ago and have yet to crash again. My motherboard is TUF GAMING X570-PLUS (WI-FI).

If you have access to another game with EAC like Fortnite or Fall Guys, try launching it and see if you crash in a similar manner. If it does, your problem might be coming from interaction with outdated BIOS and Apex's anti-cheat service.

wolf109909
5 years ago
@generalmajorah That's amazing! this should be a temporary fix. But since the original post of this thread passed all benchmarks and stress tests, this could be a problem related to how apex initialize something. anyways, hope this gets to the bug reports.

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