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3 Replies

  • ORANGE-EXPRESS's avatar
    ORANGE-EXPRESS
    Seasoned Ace
    4 hours ago

    Hi D4nGerBF,Thank you for the reply!

    If it's affecting the players around you, this is likely an issue with the specific client-side build from the latest patch, not your console.To help get this issue reported to the development studio, could you please share which country or region you are playing from?
    (Just the country name is fine).
    Also, what is your current Xbox system language setting?
    Since this bug isn't happening globally, knowing your region and language will be very helpful for the developers to find the cause. Let's hope they fix this soon!

  • D4nGerBF's avatar
    D4nGerBF
    Seasoned Newcomer
    16 hours ago

    Hello ORANGE-EXPRESS Thanks for the reply

    This issue affects Xbox players in general everyone I asked who play in xbox has the same bug and I’ve already tried all the troubleshooting steps without success.

  • Hi D4nGerBF,

    Judging by your screenshots, this is a known font/HUD glitch where the game fails to load text assets properly, resulting in "...." dots and invisible squad cards. This often happens if your Xbox system language is set to something other than English (US) after a game update.Please try the following steps to fix this issue:

    1. Temporarily switch Xbox Language to English

    1) Completely close the Battlefield REDSEC game.

    2) Go to Xbox Settings > System > Language & location.

    3) Change the System Language to English (US) and restart your console.

    4) Launch the game and check if the texts and squad cards are restored.

    5) If it works, you can close the game and change your system language back to your preferred language.

     

    2. Clear Local Saved Data (Safe)

    1) On the Xbox Home screen, highlight the game and press the Menu button (three lines).

    2) Select Manage game and add-ons > Saved data.

    3) Select your gamertag profile and choose Delete from console. (Do NOT select "Delete everywhere". Your progress is safe on EA cloud servers).

    4) Relaunch the game to re-sync your profile.

     

    3. Clear Alternate MAC Address

    1) Go to Xbox Settings > Network settings > Advanced settings.

    2) Select Alternate MAC address and click Clear.

    3) Restart your console.

    Hope this helps you get back into the game!

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