USB DISCONNECTION ISSUE (Stop working Mouse, Keyboard, Headset during game.)
I played Play Battlefield 6 without any issues until about 4 weeks ago, but after the update, after the start of the game, I get a problem where all the peripherals that are connected to the USB randomly go dead. (Stop working Mouse, Keyboard, Headset)
Repeated connection and disconnection In severe cases, the connection is completely disconnected and my computer needs to be restarted.
(If the connection is completely disconnected, not only the USB-connected devices but also the touchpad and keyboard of the laptop itself will stop working, so the game and window will not be able to shut down properly and the system will be forced to shut down using the power button.)
When this problem occurs, the system log gets an IOMMU error HAL event ID 15.
<Things that have been attempted to solve the problem>
-Replacing the laptop Motherboard
(When replacing laptop Motherboard, CPU and Graphic card are also replaced with new ones.)
-Replacing laptop RAM
-Reinstalling windows OS (6 times)
(When Reinstalling windows, Cleaned up all data in the drive)
-Windows Update
-BIOS update / Bios downgrade
-Update graphics driver / Downgrade graphics driver
-CPU Chip-set driver reinstalling and update
-USB power management option setting
-Modifying USB power options and HID power options
-In the BIOS, Vt-d disable
-In the BIOS, Fast-boot disable
-Completely uninstall and reinstall various USB drivers
-Game file integrity inspection
-Use a different USB port on my laptop
-Xbox game bar disable
-Reinstalling EA Anti-Cheat(EA Javelin) Programs
-Excluded the EA Anti-Cheat(EA Javelin) program in Windows Defender
-Use a different Mouse, Keyboard, Headset
...etc
<Computer Specs and surround equipment>
Laptop Model : ASUS ROG STRIX G18 G815LW-S9103
CPU : Intel(R) Core(TM) Ultra 9 275HX
GPU : NVIDIA GeForce RTX 5080 Laptop
Motherboard : G815LW (BIOS Version : .327)
RAM : 32G
SSD : 1T
OS : Windows 11 pro (64bit)
Mouse : Logitech G703
Keyboard : Logitech G512
Headset : Steelseries Arctis 7
<Programs I installed after windows format before running battlefield 6>
-Chrome Browser
-NVIDIA App
-Steam
-Logitech G Hub
-discord
-My ASUS
I haven't played the game properly in a month.
It is said that a similar problem to mine is occurring among other users.
Please solve it quickly.
