Hey All,As of 08/03 I tried to play DA:I and it would not detect my controller, I last tried to play it a year ago and it worked fine then, since then I haven't changed anything.I've tried the solutions on;https://answers.ea.com/t5/Dragon-Age-Inquisition/Dragon-Age-Inquisition-PC-set-to-controller-mode-not-working/td-p/4022045https://answers.ea.com/t5/Dragon-Age-Inquisition/PC-Dragon-Age-will-not-recognize-and-input-from-my-controller/td-p/4324887https://www.reddit.com/r/dragonage/comments/2mpuno/can_i_use_a_xbox_one_controller_on_the_pc_version/and still nothing, I have reinstalled the game, repaired it, used a clean version with no mods, reinstalled my controller drivers, updated my controller, unplugged everything except the controller, changing the Profile settings in the game files to activate the Gamepad and back again but still nothing.I'm now submitting this as a bug but any other help someone could offer would be great.Many thanks

Hi @Marblebear94, Have you tried starting up your PC in a Clean Boot to test and see if that makes any difference? If there is anything else running on the PC that could be blocking the game from detecting the controller that could help bypass it. For more information on how to set one up visit the EA Help website. Let me know how that goes once you've had the chance to try it out. Thanks! /Kent

Not OP but I will comment in this thread since it's up.I downloaded the game for the first time today (on PC), and noticed my Xbox wireless controller is not getting noticed as a controller either. I went to the controller options in the main menu, and in the Use gamepad or keyboard/mouse option, it says "This option can only be changed if an XInput-compatible controller is connected when the game is started." I restarted a few times, with the controller connected, but the game does not make use of the controller or let me update this. The controller is working fine for other games.I can attach an image of any additional information if that would help you with an answer.Thank you.

Hey there,Only just got a chance to try this, unfortunately it didn't work.

@Marblebear94 Thank you for following up! When you have the chance would you mind posting a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thanks again! /Kent

Dragon Age not detecting Xbox One Controller

12 Replies

EA_Kent
Community Manager
5 years ago
Hi @Marblebear94,

Have you tried starting up your PC in a Clean Boot to test and see if that makes any difference? If there is anything else running on the PC that could be blocking the game from detecting the controller that could help bypass it.

For more information on how to set one up visit the EA Help website. Let me know how that goes once you've had the chance to try it out. Thanks!

/Kent
Marblebear94
5 years ago
Hey there,
Only just got a chance to try this, unfortunately it didn't work.
EA_Kent
Community Manager
5 years ago
@Marblebear94

Thank you for following up! When you have the chance would you mind posting a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.

Thanks again!

/Kent
Marblebear94
5 years ago
Here's the DXDiag
DxDiag.txt103 KB
EA_Kent
Community Manager
5 years ago
@Marblebear94

Thanks! I appreciate that. I am curious if there might be an issue with the controller drivers that is preventing the game from picking it up. Are you connecting the controller via USB, or are you using a wireless adapter?

/Kent
Marblebear94
5 years ago
I'm plugged in via USB
EA_Kent
Community Manager
5 years ago
@Marblebear94

Got it, thanks. Have you tried running the Windows System File Checker to see if that helps at all? If there are any issues with the system files that should be able to identify and correct them. For more information on how to run it check out the Microsoft Support website.

Please let me know if you're still running into any trouble with the controller after that. Thanks!

/Kent
Marblebear94
5 years ago
I ran that, it said it found some corrupt files and fixed them, I then tried it with both controllers but still not working.
Xeeoph
5 years ago
Not OP but I will comment in this thread since it's up.
I downloaded the game for the first time today (on PC), and noticed my Xbox wireless controller is not getting noticed as a controller either.
I went to the controller options in the main menu, and in the Use gamepad or keyboard/mouse option, it says "This option can only be changed if an XInput-compatible controller is connected when the game is started." I restarted a few times, with the controller connected, but the game does not make use of the controller or let me update this. The controller is working fine for other games.
I can attach an image of any additional information if that would help you with an answer.
Thank you.
EA_Kent
Community Manager
5 years ago
Thanks for the additional info!

Are you running DA:I through Origin, or are you launching it through Steam?

/Kent