Hi Hi ^^ Thanks for the link. Using the web form doesn't work for me either. It will submit. However, I don't get a confirmation. I don't get a case number. The website is bugged and not allowing me to formally submit tickets. I am unable to directly contact EA to tell them i'm from the US and your ticketing system is bugged. I'm unable to submit ticket requests. I've tried virtual chat and webforms. I wish there was an email address or phone number to call. I've cleared my google chrome browser cache, tried incognito mode, and used firefox to submit a ticket to via the web form. Nothing works. i can't connect with live support. I need help bad.
Community ManagerZuleikaRose Are you able to see the self-service page? Could you please include a screenshot of what you see when you click 'Submit' on the web form?
You might want to try selecting a different issue or game instead, such as 'Purchase Issue' for Mass Effect, to see if it redirects you to a page titled 'Your EA Help support options' with the option to contact an advisor once you scroll down.
