Forum Discussion

SaxonW's avatar
SaxonW
New Traveler
7 hours ago
Solved

All of my games are gone and listed as not available for purchase

They're listed in my downloads still, but not listed in my library, and when I go to the game's page, it says it's not in the EA catalogue.
bug
ea app functionality
epic
error
pc
purchase issue
technical issues
ui (user interface)
  • EA_Pythia's avatar
    EA_Pythia
    7 hours ago

    Hello SaxonW,

    can you try emptying the Cache of the EA app?

     

SaxonW's avatar
SaxonW
New Traveler
7 hours ago

Thank you so much, this resolved it, I'm sure you can imagine the absolute 'wtf' state I was in lmao

EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
6 hours ago

Yeah, sometimes this can happen - if it happens again, try this again and it should always fix it. Happy I could help!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.6,666 PostsLatest Activity: 4 minutes ago