Can’t Install EA app on Windows 7 – Error INST-21-25006

I can't believe after over a decade of playing The Sims 2 and 3 on the same Windows 7 PC, my access to these games are gone. Now I'm unable of either need of repairing or reinstall games or play my already installed games on my PC gone because EA couldn't do what Steam and GoG Galaxy did, just stop updating the launcher and still let you access your digital library to install, repair, and play your games. And this is what Sony wants to do with getting rid of their physical discs to force only digital store purchases? Where's the convenience in all of this?!

I have the exact same problem, I've tried everything and I can't download the EA app anymore. Did you manage to solve it? If so, how?

For those who are unable to install the EA app under Windows 7 due to error INST-21-25006, I made this hacky workaround guide to get it working again.

With all due respect, the title of the thread is "Can't Install EA app on Windows 7 - Error INST-21-25-006"

If your issue is different, instead of complaining about it being different and possibly getting buried here, then perhaps a different thread that addresses your concerns regarding your Windows 10 issue.

If anyone is taking further action, I'm down with any way I can help.  Feel free to message me.

And now I remembered as to why PC gaming mostly fell out of favor for me, forced obsolescence! I used to really like PC gaming a few years ago, but ever since Steam announced they would be dropping W7, not really that much anymore! Now I ONLY have Minecraft, and if anyone recommended me a game that required me to have any kind of game client installed, I won't buy it! The last time I ever bought something from any game client was November 2022. These days, I'm mainly investing in legacy consoles, including Nintendo DS/3DS, GameCube, Game Boy Advance, PS Vita, PS3, and PSP, because at least with these, as long as I have the system, I'm good to go. I'm not forced to have some game client installed just to play the game. Also, my gosh, I remember when I first got The Sims 4 (back in May 2022), which I literally no longer have access to, from Steam and needing to have another game client installed, which was Origin at the time, I wasn't impressed, literally needing to have TWO game clients installed just to play 1 game, like it's ridiculous, and I don't think I'm alone in saying this! Nowadays, I only use PC for specific things, and that's about it. For gaming, my Nintendo/PlayStation collection is what I'm into anymore.

Oh, but I will note that I have The Sims 2 and The Sims 3 on discs, which don't need the EA App, so I can still play these on my W7 PCs.

Sincerely,

A former Sims 4 player

I honestly wish some high-powered legal firm would file another class-action against EA for these sorts of anti-consumer  business  practices where they sell goods and services and then fluidly change implied and reasonably inferred terms after accepting payment.

There are gamers who prefer to at least keep one machine with Windows 7 for playing older games or becauae -- let's face it -- it's objectively better for DX11 and lower games. They bought EA's products with the warranty and representation that their machines met the system requirements. Then, because EA decided to lock out Windows 7 at a later date via their launcher, they can no longer play games they paid for on the systems on which they installed them.

Seriously, they need to be hit hard for this kind of nefarious business practice.

I really wish some high-powered legal firm would file another class-action against EA for this sort of crap. There are gamers who prefer to at least keep one machine with Windows 7 for playing older games or becuase -- let's face it -- it's objectively better for DX11 and lower games. They bought EA's products with the warranty and representation that their machines met the system requirements. Then, because EA decided to lock out Windows 7 at a later date via their launcher, they can no longer play games they paid for on the systems on which they installed them.

Seriously, they need to be hit hard for this kind of nefarious business practice.

I completely agree, this is BS. I have games like Crysis 3 that actually run BETTER on Windows 7 than they ever did on Windows 10/11. This is now a a trouble-free gameplay experience that is permanently and artificially lost to me, because of EA app BS.

This is the very same discussion we are having here in the linked thread:

Can’t Install EA app on Windows 7 – Error INST-21-25006 | EA Forums - 13252055

I'm also on Win7 and having spent a LOT of money over decades, I want to access my games that I PAID for, without having to worry about what EA is supporting or not.  If they don't want to support Win7, fine, but then stop trying to keep me from accessing what I've paid for by forcing me to use your app -- let me run the games without the app that you refuse to support.  That would seem fair to me, given what it's cost us to support YOU all these years.