Can’t Install EA app on Windows 7 – Error INST-21-25006

thankyou for getting back to me, apologies for my tone.. the downloader installs but when i try to run it it loads for a minute then it says cant install error code inst-21-25005. its the same if i run as administrator. ive tried every fix in this thread so far, and short of factory resetting my computer im not sure what else to do. do you know if is this a hardware issue with my computer or something on EA end?

SAME! 

https://forums.ea.com/discussions/ea-app-technical-issues-en/ea-app-crashing-2026/13254841

this issue?

if you read my post you'd see i have FULLY UPDATED WINDOWS !!! WINDOWS 10! THANKS!

Apologies for the confusion. I didn't see Windows 10 being mentioned.

What is happening when you try to download the EA App?

hello please dont just bury this in a thread i have a different issue here, different error and i have fully updated windows 10 and 64bit so this is not helpful to me at all

you have to be joking. my issue is not the same as the other person in this thread.

if you read my post you'd see i have FULLY UPDATED WINDOWS !!! WINDOWS 10! THANKS!

Hello. I merged your message with the already existing thread for this issue. Unfortunately, versions of Windows prior to 10 are no longer supported.

im using windows pc with all the rights specs and fully updated. like many many others i have encountered this issue in the past few days after YEARS of the sims 4 running smoothly on this computer. it began with the sims 4 not opening, all the forums online said to uninstall EA app and redownload, so i did. now the EA app wont download, i have tried literally EVERY method of resolve i can find online. updated my computer about 4 times, cleared cache for everything, deleted every EA file from my computer including mods, cleared local app data, ran everything as administrator 10 times, used different browsers, literally every single fix i can find. nothing is working. all i can find is other people experiencing this issue or similar, offering their own ideas with absolutely no input from EA itself. i find it absurd that we are left to our own devices to figure these things out, and after 12 years and over £2000 spent i expect to be able to play the game. 

Same situation. my Win7 PC is my main workstation. luckily i have an extra Win10 PC and the EA still works (even after an update).  Tried copying the EA app from that pc to my Win7 pc - still doesnt work. Plus my Win7 pc can't take the Win10/11 upgrade. Hope you find a solution too.