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mhb002's avatar
mhb002
Rising Newcomer
2 days ago

EA App – Game license expired (EC:204) despite internet connection

Hello EA Support,

I am unable to launch my EA-purchased game due to a license issue.
When launching the game, I receive the following errors:
"We've noticed your computer is currently offline. To activate your game on this computer using your EA Account, you'll need to connect to the Internet."
"The game license has expired – Error code: EC:204"
However, I am fully connected to the internet and successfully logged into the EA App.

I have already tried:
Reinstalling EA App and EA AntiCheat
Clearing EA App cache and program data
Running EA App as administrator
Flushing DNS, resetting network settings
Using mobile hotspot instead of broadband
Creating a new Windows user profile
Booting into Safe Mode with Networking
Ensuring system time and region are correct (Bangladesh)
Allowing EA App through Windows Firewall

Despite all this, the game still won’t launch. EA App works fine otherwise — it logs in successfully, but the license will not refresh.

Request:
Please help refresh or activate the license from your server side.
I believe this is a backend license validation issue that cannot be resolved from my end.

Let me know if you need my EA email, game title, product code, or PC specs.

Thank you,
Mehedi Hasan

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