EA APP IS GARBAGE
EA, please fix your garbage app or stop making users use it. The number of technical issues this app faces is just a joke at this point. My whole weekend has been ruined trying to fix the app that yo...
Forum Discussion
I have followed all the steps, and it keeps crashing, and only working with the trouble shooter app. Here is the file you asked for once again, thank you!
EA_Leeuw
Community Manager
Community ManagerKova_Naz1357 Thanks!
At this point, we’ve ruled out the install itself, the OS version, drivers, and standard compatibility settings. Since the app can run when Windows intervenes, the remaining variable is the Windows user profile.
As a final test, I’d recommend creating a new local Windows admin account and trying to launch the EA app from there:
- Go to Settings → Accounts → Other users
- Add a new local account
- Set it as an Administrator
- Sign into that new account
- Install and launch the EA app
If the app works normally on a fresh admin account, that confirms something specific to your original Windows profile (permissions, cached policies, background hooks) is blocking the app from launching correctly.
If it doesn’t work there either, then we’ve exhausted the reasonable troubleshooting paths available here.
Let us know the result.
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