Forum Discussion

Rhavene's avatar
5 years ago

EA Desktop App won't recognize an installed game through Game Pass

I recently got EA Play through Xbox Game Pass for PC and Installed Battlefield V but now whenever I reopen EA Desktop App it isn't recognizing that it is installed and it is prompting me to redownload the entire game again. I have tried multiple ways to fix this including:

- Running the app as an administrator

- Uninstalling and reinstalling both the EA Desktop App and the Xbox App

- Moving my already installed BFV and starting to redownload it again, stopping it, putting my game back in the folder tha game is redownloading into and resuming the download.

None of those options worked. If anyone has any solutions that would be great

16 Replies

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,832 PostsLatest Activity: 37 minutes ago