I recently got EA Play through Xbox Game Pass for PC and Installed Battlefield V but now whenever I reopen EA Desktop App it isn't recognizing that it is installed and it is prompting me to redownload the entire game again. I have tried multiple ways to fix this including:- Running the app as an administrator- Uninstalling and reinstalling both the EA Desktop App and the Xbox App- Moving my already installed BFV and starting to redownload it again, stopping it, putting my game back in the folder tha game is redownloading into and resuming the download.None of those options worked. If anyone has any solutions that would be great

Sorry but this didn't work at all, reinstalled FIFA 21 about 3 times in the same week .. worst launcher on the planet ..Always issues with EA

Hey everyone, Have you also tried clearing the cache by running the App Recovery program? You can open the App Recovery by pressing on the Windows logo on your Keyboard and by going to EA > App Recovery.

Just happened to me as well.Haven't played in a week or so and all of a sudden it won't recognise the game as installed.Edit: Great way for EA to get more traffic and users on their web page guess...

Same problem here. I havent found a fix yet

EA Desktop App won't recognize an installed game through Game Pass

16 Replies

OneAkay
5 years ago
any fix to this issue? same thing is happening.. EA is kinda disgusting.
powerupplayer01
5 years ago
Same problem here. I havent found a fix yet
lastf0x
5 years ago
It looks that EA and its developers doesn't Holy damn care about its launcher
EA_Jason
EA SPORTS FC™ Team
5 years ago
Hey everyone,

Have you also tried clearing the cache by running the App Recovery program?

You can open the App Recovery by pressing on the Windows logo on your Keyboard and by going to EA > App Recovery.
Bmkan
5 years ago
@EA_Jasonthanks! This worked for me
EA_Jason
EA SPORTS FC™ Team
5 years ago
@Bmkan That's great, thank you for letting us know that it worked 🙂
Gingerbation
4 years ago
didn't work for me
Krab2king
4 years ago
PLS Help... this fix does not work at all for me. I have reinstalled the EA desktop several times. reinstalled the games that would not launch. EA desktop fails to load any game. you hit play button, button goes grey says launching, then back to blue and says play.....game fails to launch.
Casaganja
4 years ago
Sorry but this didn't work at all, reinstalled FIFA 21 about 3 times in the same week .. worst launcher on the planet ..Always issues with EA
EA_Jason
EA SPORTS FC™ Team
4 years ago
@Casaganja if this only happens through the Xbox Game Pass, then please uninstall the EA app, launch the Xbox app and install the EA app through the Xbox app.