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adarezz's avatar
adarezz
Rising Newcomer
2 months ago

EA wont recognize my account when Prompted through Xbox APP

Ive been trying for hours how to troubleshoot myself. And I found an issue that I think its the culprit. First I logged out of both Xbox app and EA logged back in but the same error persisted. Then I went to my Ea account and under the "Connected accounts" tab I noticed Xbox shows as unlinked. Tried linking it again, (even tho I know they are linked) and the message below appears.

i go and check if any updates need installing, everything is up to date. Go back to my Xbox App and I can see EA is linked and the extension is on. But whenever I Try to download anything it pop this error.

Now I already reset my password like 3 times. and nothing works. Tried looking in forums and seems no one else is having this issue right now, or if they are. I couldn't find it.

1 Reply

  • adarezz's avatar
    adarezz
    Rising Newcomer
    2 months ago

    I forgot to add this other capture.

    This other is from Xbox App. Showing my game pass is active, and that it recognizes my EA account.

     

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