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beanerosity's avatar
beanerosity
Seasoned Newcomer
2 months ago

EC:104 On Every Restart PC/No Mods

Hello.

While I am one of the lucky few who can get through this headache of a start-up on each and every launch of the EA App, it is becoming very annoying to deal with. This happens on my Windows 11 PC, that's fully up-to-date/all drivers up-to-date, etc. This issue has happened on and off during the EA App's lifespan and lately it's a problem that is 100% persistent.

(Please do not post the 3 year old forum reply as this is an issue that has come and gone for me throughout using this app. Thank you <3).

The app is completely closed in the background and not running as per task manager when I go to launch it and whether it's on a restart, wake from sleep, or full restart, this error happens in the below sequence each time:

Then the app boots.

Also:
Anytime my computer goes to sleep, the app disconnects itself from the "servers" but a quick toggle of "go offline" & "go online" fixes it so I suspect this EC:104 issue has to do with an issue with EA's app connecting, or not, to servers.

 

2 Replies

  • beanerosity's avatar
    beanerosity
    Seasoned Newcomer
    8 days ago

    Hello Kolya! 

    I have a workaround for you that has proven effective in this situation for me for the past week!

    If your computer has a game driver app (in my case it's NVIDIA App), don't bother trying to load the EA App, but open your driver app instead and launch the Sims 4 through there. It forces the EA app to open and somehow doesn't cause all the fuss with crashing background services and manual updates, etc.

    Please let me know if this tip works for you!

    And if it does - EA, fix your launcher. 

  • PLEASE I BEG YOU tell how you fixed issue. I tried all possible methods and nothing worked for me. I just want to play sims4, why do I need this **bleep**ty broken launcher

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