I have DLC（The Sims 4: Cottage Living） but unable to play!

Hello @XiaoKanXie,

Are you playing through Origin or the EA App? Where did you purchase Cottage Living from? 

I purchase Cottage Living from Origin, a few days ago I installed the EA app, now I playing game through the EA App. My other DLC can run normally, in addition to Cottage Living. 😢

@XiaoKanXie 

In your game library in the EA App if you click on The Sims 4 and select Manage-> Manage Add-Ons, is Cottage Living showing here as installed, or just owned? 

@XiaoKanXie 

Thanks for checking- let's clear the cache for the EA App with these steps and then run a repair on The Sims 4. To repair the game, from your game library, click the 3 dots on top right corner of the game tile for Sims 4, and you'll see repair there. 

Let me know if you see Cottage Living in-game once you've tried this.

@EA_Solaire Yeah! The game can run normally! I was uninstall and reinstall the game and all DLC twice!
At the first time, the network is stuttering, and the download phase is often stuck, so all my DLC does not display properly...
The second time, the network is normal, there is no pause while downloading, then they're all running normally! 🙌

@XiaoKanXie 

That's great to hear, thanks for this update 🙂

If anything else needs attention, be sure to let me know! 

I seem to be having this same issue. I downloaded the new EA App, since Origin (where I originally bought) is no longer a thing. I installed the game and the base game is running fine. I have a ton of add-ons. When I click on manage, and manage add-ons, all of them show up and say "manage on steam" but I don't have a steam account (Or didn't - I just signed up for one to see if there was a way to transfer DLC over, but I can't seem to find any help)