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Kazlue24's avatar
Kazlue24
Seasoned Novice
5 months ago
Solved

Long Standing issue, 'EA app Crashed Unexpectedly'

As stated in the title, this has been an issue for me for the last two months. Upon investigating, it has been an issue for some FAR longer than even that. 

There have been many 'solutions' advised. Most if not all have been attempted. I have even spoken to EAHelp, who, despite me telling what steps I had taken, told me to try 'these new steps'...the same ones I had told them I'd tried. 

I can understand many 'helpers' are given a script to use, but please, at least read what we've said has been attempted before repeating all the steps already tried. 

So many have been attempted, I can't even recall them all. 

Clear cache, run as admin, reinstall app, reinstall windows, create a new profile for windows, various settings within services, checks within cmdprompt...the list goes on. 

What I have yet to know for sure though, is whether they know of this issue. (I'm sure they do, but can only assume as no one has actually acknowledged anything) If they are actively working on a solution, regardless as what that may be, I would also add 'if they care'...but I feel that's a bit too naïve even for me. They are still, after all, getting money from enough to not care.  

And just what's going to happen once they do shut down the origin servers, as it has been the only way I can access any EA game! And that was by using a patch devised by someone with the same issue many of us are having with this so called app. 

I remain open to solutions. Yet hold little hope. Yet more so, I hope for any type of acknowledgment from someone within EA themselves. Even if its to highlight an issue not within their control...as long as it is truly the issue and not a scapegoat or fob-off. 

Surely there's something that can be done so we can at least play the games we've paid for! Without the app that will not open, run or work! 

 

  • Now I'm holding out hope that I'm not speaking too soon. But after another search and try, I think I've found a solution. Hopefully. 

    EA App won't launch at all. | EA Forums - 12114847

    Ojiken15 mentioned this, and even though I'd tried other updates and driver searches, this seemed to have a magic touch for me after coming up with some needed updates. Annoying others didn't work but regardless, yay.

    Recommend to create a restore point just in case, as is usually the way, but fingers crossed. 

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