Steam already linked to closed EA account
Hi,
Im having an issue where all my EA games on steam are apparently locked, since my EA account has been closed (for some reason, I definitely did not do this). If I try to link my steam account to a new EA account, I get the error:
Your accounts can’t be linked because your Steam account ------- already linked to your EA Account for 7a*****@disabled.ea.com. An EA Account can only be linked to one Steam account in its lifetime.
I thought I would contact EA Support, but there I have another issue where the support page does not open properly! I open a case, I get an email with a link to said case, but when I click on it, it brings me to a page that says "Resume case". Clicking on Resume Case brings me to another page with no chat and a bunch of articles suggestions. This page also has a "Chat with us" button that, if clicked, opens another case. After a while, the case gets closed (I supposed this is because I cannot answer it).
So basically I am locked out of my account and I cannot contact the support in any way. I tried with different browsers, to no avail.
Hi there,
Unfortunately, we don’t currently have a dedicated space for topics like these, and we’re unable to assist with account-related issues via the EA Forums. As a result, we have to close this post for further replies.
If you’re unable to log in to your EA account, forgot your email or password, or believe your account has been compromised, please visit:
For information about account bans, locks, or suspensions, please check:
For questions about how to (un)link your platform account(s) to your EA account, please check:- Linking your platform accounts to your EA Account
or - Unlink your platform accounts from your EA Account
Thanks for understanding, and happy gaming! 🎮- Linking your platform accounts to your EA Account
