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SirMurkZ's avatar
SirMurkZ
Seasoned Novice
4 days ago
Solved

Help with unlinking old email from EA account.

I no longer have the password nor remember the email or password for the recovery email. I haven’t used that email in probably 15 years or so. Want to link my new EA account. Please help!

  • Resolved. Since my account hasn’t been used in so long it had been disabled. Which made it easy to link to a new email address, logged in, unlinked, linked it to my new account. 

7 Replies

  • SirMurkZ's avatar
    SirMurkZ
    Seasoned Novice
    4 days ago

    Adding, my Xbox is linked to my old EA account and that’s the email I no longer have access to. And I can’t link my new account to Xbox until the old one is unlinked. 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    4 days ago

    SirMurkZ​ 

    If you do not have access to the old email, we need you to make contact with an EA Help Advisor for assistance.

    EA Help

    Thanks.

  • SirMurkZ's avatar
    SirMurkZ
    Seasoned Novice
    3 days ago

    Well Barry, I have put in 3-6 of those help request. Maybe you can help speed along the process?

  • SirMurkZ's avatar
    SirMurkZ
    Seasoned Novice
    3 days ago

    Would totally be helpful if I was able to access my old EA account to unlink my gamertag to link to this new EA account, which was mentioned above. Thanks for your help. 

  • SirMurkZ's avatar
    SirMurkZ
    Seasoned Novice
    3 days ago

    Resolved. Since my account hasn’t been used in so long it had been disabled. Which made it easy to link to a new email address, logged in, unlinked, linked it to my new account. 

  • uv57xh0iw1ob's avatar
    uv57xh0iw1ob
    Newcomer
    3 days ago

    Same here , today 5 days after i request for help :/ 0 Answers ! My account was stolen , im just buy Battlefield 6 on steam , and my old EA account linked to it , and whats i can do now ? only refund game :/ :/ 

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