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Maltese_Legend's avatar
Maltese_Legend
Seasoned Newcomer
17 days ago

I feel 6 months is a very long time to wait!

Need help from EA pls.

 I just got my PS5 and I accidently linked my EA account to the wrong PSN account (I know that's on me). I now have to wait 6 months to be able to unlink and connect the account I want to use. I contacted help and unfortunately that can't assist as its locked from the system, can someone kindly assist?

I would love to start playing and enjoying my PS5, whilst I understand it's done for security I feel 6 months is a very long time to wait!

6 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Hi Maltese_Legend​,

    They told me to post here maybe the period can be reduced. 

    I'm sorry you were advised to post here to bypass the 6 month security timer. This isn't something we can help with. There isn't any way to bypass the wait time.

    - EA_Lanna

  • darkdia59's avatar
    darkdia59
    Seasoned Newcomer
    21 hours ago

    Very big nonsense 6 months waiting for the same problem I had, they are not helping in any way, I stopped buying the game and the best solution 

  • danisoff's avatar
    danisoff
    Hero
    17 days ago

    In that case nothing else can be done, you will just have to wait. Sorry for the bad news.

  • Maltese_Legend's avatar
    Maltese_Legend
    Seasoned Newcomer
    17 days ago

    That was the first thing I did! They told me that they were unable to bypass the security locking it for six months! 

    So now I'm posting here hoping someone can help!

  • Hello Maltese_Legend​,

    EA support might be able to assist you with the linking/unlinking process. You should try talking with them to see your possibilities, nobody else can assist you with the issue.

    EA Help

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