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maccedup's avatar
maccedup
Rising Newcomer
1 day ago

I have been locked out of my account

Someone has hacked into my account from a unfamiliar location and changed all my personal information pertaining to my ea account. I would like to get back in I have tried contacting customer support and they have not helped me one bit!!! EAs customer service is terrible and there security is pooh! If you can resolve this issue in a timely manner i wll remove my comment and be satisfied with the result but until then EA can kick rocks! you will not get a dime frome me no more, same goes to epicgames, steam, and microsoft. Im tired of the constant security breaches. This doesnt go unnoticed lazy people do lazy work.

2 Replies

  • Playe0812's avatar
    Playe0812
    Seasoned Newcomer
    18 hours ago

    bro  I can't find the so-called manual customer service at all. I have sent about 4 emails in the past two days, but no one has responded at all. Get rid of these guys working with salaries. According to TikTok, it may take a week to recover   XDXD

  • Obtaingas's avatar
    Obtaingas
    Not applicable
    20 hours ago

    Im going through the same issue right now with TWO accounts. I've tried just about anything on the website but all i get is AI routing me to the same BS that does nothing. I found a link to put in a request for the issue but when you press submit nothing happens ONCE AGAIN. I get no email trying to confirm that i just made a ticket with and i made an extra account just to try to do it under that and track it that way with the "my cases" tab but it tells me I HAVENT MADE ANY SUPPORT CASES WITH EA. WTF?

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