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paylimted's avatar
paylimted
17 hours ago
Solved

No Recognized Device or access to my email.

Ive talked to almost 10 different advisors now, each coming to the same response longer or shorter doesn't matter same **bleep** response one of them even asked me the verification questions just to ...
accessibility
account info
account linking
advice
discussion
ea help
ideas
login issue
  • EA_Darko's avatar
    EA_Darko
    16 hours ago

    Sorry to hear that you are having issues paylimted​ and while I understand that it is a frustrating experience, our team needs to verify account ownership before they can take any action to assist you. If you are unable to verify account ownership, then our team will not be able to assist you.

    We take security very seriously and only the verified account owner can gain access to or have changes made to an account. It's not something that our team can help you get around, they need to verify beyond doubt that they are speaking with the account owner.

    The best thing I can suggest is to gather as much additional info as possible, old email accounts, any purchase receipts, older devices that you may have used to log in and remain logged in, and then speak with the team again.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
16 hours ago

Sorry to hear that you are having issues paylimted​ and while I understand that it is a frustrating experience, our team needs to verify account ownership before they can take any action to assist you. If you are unable to verify account ownership, then our team will not be able to assist you.

We take security very seriously and only the verified account owner can gain access to or have changes made to an account. It's not something that our team can help you get around, they need to verify beyond doubt that they are speaking with the account owner.

The best thing I can suggest is to gather as much additional info as possible, old email accounts, any purchase receipts, older devices that you may have used to log in and remain logged in, and then speak with the team again.

Darko

  • paylimits's avatar
    paylimits
    Newcomer
    16 hours ago

    Haha i literally just explained that i went thru that process and still nothing.

    • paylimits's avatar
      paylimits
      Newcomer
      16 hours ago

      went through all the question guess where all the roads lead to? to a pop up

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        15 hours ago

        Hey paylimits​ do you realise that you are posting from two different accounts on here?

        Darko

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