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ZZorrionn's avatar
ZZorrionn
New Novice
19 hours ago
Solved

Restored deleted email, now won't receive verification code.

I recently deleted the email to my main EA account. I have restored it since because I have forgetten my password and also want to change the email. The problem is that I am still not getting the password reset or verification emails sent to that address. I am able to log in with my linked google account, but I don't have any EA passwords saved on any email accounts. 

Can someone please suggest what I should do to receive the verification and reset emails (or any EA email for that matter)? I have already checked the spam folder and there is nothing there.

  • Hi there. An advisor should be able to help you with this. Please follow the instructions here to get a case open so they can assist. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    19 hours ago

    Hi there. An advisor should be able to help you with this. Please follow the instructions here to get a case open so they can assist. Thanks!

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