Recently, I logged into my xbox account and reactivated my pc game pass. While doing so I wanted to play some ea games, and tried to click on the xbox app's link to ea play. It gave me a " 

There's been an error

Try resetting your password and restarting your game."
When I went online to the ea page to reset my password using my xbox credentials, it said:

Your accounts can’t be linked because your Xbox account (*withdrawn*) already linked to your EA Account for a5*****@disabled.ea.com. An EA Account can only be linked to one Xbox account in its lifetime.

Why is my xbox account linked to a disabled ea email? this doesn't make any sense. Please help.