EA Play Pro Ending Leads to account suspension.

Question

I have. Restarted PC / Router repaired and uninstalled / reinstalled the EA app and the game. I have even double-checked the anti-cheat and disabled every background service. The only thing that has changed in the past few days is my EA play status and I have seen multiple threads reporting this issue with no solution..

( https://forums.ea.com/discussions/f1-games-franchise-discussion-en/f1-22-account-suspended-after-moving-from-ea-play-pro-to-owned-standard-version/8424874

https://forums.ea.com/idea/f1-25-bug-reports-en/somehow-i-got-my-account-suspended/12327524

https://forums.ea.com/discussions/f1-games-franchise-discussion-en/f1-22-pc-account-suspended-error-message-for-no-reason/8434869

https://forums.ea.com/discussions/f1-games-franchise-discussion-en/came-from-ea-play-pro-bought-the-champions-bundle-account-suspended/8455726

https://forums.ea.com/idea/f1-25-bug-reports-en/f1-account-suspended/12392996)

The worst part is I understand this is "an appeals" issue but there is no place to make appeals for f125 on the EA support website.

There has been 5 similar instances reported between f1-22 and f1-25

I'm honestly desperate for any help because I have not heard back from support at all.

I spent $100 on this game to play it with my friend and I can no longer do that in any capacity.

Any assistance in this matter would be greatly appreciated

ea_barry · Answer

Casfromthepast​&nbsp;
We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:
How do I appeal a ban
If you have already followed this process, then please allow more time for a response. Response times can vary and may be a week or more in some cases.
Thanks.

casfromthepast · Answer

EA_Barry​&nbsp;As stated above there is nowhere in the appeals page to submit an appeal for F125 :)&nbsp;And there is no penalties listed in my tracker.However, I have submitted one to the f124 appeals page.I’m still experiencing this issue and have heard no response.&nbsp;I’d really&nbsp;really like some assistance in this matter.