Controls not responding properly in Online Seasons (PS4)

I'm experiencing a serious issue in EA Sports FC 24 on PS4.

In the "Online Seasons" mode, my controls are completely broken after starting a match. Passes, shots, and player movement become unresponsive or misdirected — as if I'm not actually controlling the players.

This issue started right after my opponent with the username "nicole_gloria06" paused the game at the very beginning of the match. As soon as the game resumed, my controls became completely unresponsive and misaligned.

This problem only happens in "Online Seasons". In Kick-Off or other offline modes, everything works fine. I’ve tested:

Restarting the game and PS4

Reconnecting my controller

Change control types

None of these steps helped. It feels like control settings are not applied properly in Seasons mode.

This issue makes the mode unplayable, and it persists across matches.

how to fix this?