I'm sorry if it's not clear I'm using a translator. My problem is that when I want to pre-install ea fc 24, I have endless preparation going on. I do not know how to fix it. I reinstalled the ea app and tried to fix it somehow, but it doesn't work. Please help me, because it's not cool that I just spent money like that.
@suiii777123Encountering issues like these is never a fun experience, but luckily there are some troubleshooting steps that you can perform:
1. Run the EA app as an administrator
2. Clear the cache via Help > App Recovery > Clear cache
3. Temporarily disable your firewall/ant-virus or make an exception for the EA app
For disabling the firewall https://support.microsoft.com/en-us/windows/turn-microsoft-defender-firewall-on-or-off-ec0844f7-aebd-0583-67fe-601ecf5d774f
If you still face the same issue then, start your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game. This kind of startup is known as a "clean boot."
Click on the below link and follow the procedure to perform a clean boot. Check if it helps.
After you performed these steps, then please let me know if they worked or not.
Unfortunately it didn't work. Everything is also endless preparation. I did everything that was written.
@suiii777123 I have also just tried to solve it using the same technique and my game still keeps on preparing.
@StackoThank you for informing us that the initial steps were unsuccessful. A common solution we recommend is reinstalling the EA App. You can download it directly from here. Although this might seem like a straightforward approach, it often resolves many issues. When you reinstall and launch the EA App, please ensure you run it as an administrator. This can sometimes make a difference in functionality.
