Danpaka1
9 months agoSeasoned Novice
EA Help beta code issue keeps saying invalid code?
I received a PS4 code even though my preferred platform is PS5. I am trying to use the new help tool but every time I submit the case I get an email saying my beta code is invalid. I’m literally copying & pasting the code from the original email…
Please can someone help with this?
Hi there, @Danpaka1
I'm sorry to say, we cannot grant a code for a different platform than the one yours was created for.