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Danpaka1's avatar
Danpaka1
Seasoned Novice
2 years ago
Solved

EA Help beta code issue keeps saying invalid code?

I received a PS4 code even though my preferred platform is PS5. I am trying to use the new help tool but every time I submit the case I get an email saying my beta code is invalid. I’m literally copying & pasting the code from the original email…

Please can someone help with this?

  • Hi there, @Danpaka1 

    I'm sorry to say, we cannot grant a code for a different platform than the one yours was created for.

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