It’s not automated. Only the tos team can overturn a ban. If they already looked into it the max amount of times eventually the ban will either stay or be overturned. After that not much you can do.
I'm certain, without a doubt, that I didn't engage in any activity that could lead to a ban. There were no coin purchases on third-party websites, no use of any external software, and no abuse of glitches, etc. So yes, I'm sure the ban was automated, as well as the generic copy-paste ChatGPT responses I got via e-mail. If you check this same forum, you will be able to find a lot of people having the same issue. We were legit players, we got banned just because, and the TOS department does not give any explanation since you can not reach them, only via mail, and they even tell you not to respond to it since they do not check it. Do not take my word for it, I attached the last mail I got from them on my first post
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