The ban might be automated. Ea does ban waves all the time. The tos team is not automated. A real person reviews your case. Otherwise people would not get unbanned.
What you did or didn’t do I have no idea. Only you and ea would know and why the tos team handles it.
I'm sure people are working in the TOS department, but they don't do their job, or are directly incompetent. My 15-year account was deleted due to "rules violation". Well, what rule? how?, when?. I did not engage in any behavior that could have led to a PERMANENT ban or any kind of ban for that matter. I'm all in on banning cheaters, hackers, and coin sellers. I'm not either, and there is no way to prove my case because they don't have a line or space where we loyal players from decades can communicate with them. This is kinda my last resort, and I'm not expecting someone from EA to come here to solve my issue, but I find some relief if I can inform you guys, customers too, that they can just evaporate your account without a cause or explanation why, and this has been happening for months now
Community Manager
