Cheaters crashing servers to get wins but others a lose.

Was playing yesterday in fut champions up 3-2 in the 89th minute when the opposition had gotten a red card had a free kick 20 yards out and my game gets disconnected with the message. ‘ your match result is currently under review’ I contacted the ea team for them to say that it was indeed a cheater and to get the player banned with me getting updated rewards from my finishing place but yet to receive them I’ve now aired just over 24 hours for this to be resolved and still nothing can’t play anything as they have told me to wait and be patient and not to open packs or spend coins so I’ve paid for the ultimate edition of the the game to not be able to play the content provided worse than that missing out on valuable time through the promo content that’s out for this issue. PC PLAYERS SHOULD NOT BE ABLE TO CROSS PLAY WITH CONSOLE PLAYERS FOR THIS REASON!! Ea you need to figure this out and find a solution to these problems the game would be great if we could actually play and not have to keep worrying about if our next match is going to be a disconnect loss when your winning and not get rewarded the win. I’m very disappointed with this situation and something needs to be addressed and dealt.