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vinang899's avatar
vinang899
Rising Newcomer
1 month ago

Cannot log in to FC 26 for the past 3 weeks / Account login issue

Dear EA Support Team,

I am writing this to express my extreme frustration regarding a persistent issue with my EA Sports FC 26 account. I have been completely unable to log into the game for the past three weeks.

Every time I try to launch the game and log in, the system fails to authenticate or connect to the EA servers. I have already tried basic troubleshooting steps on my end, including restarting my router, reinstalling the game, and checking my internet connection, but nothing seems to work.

As a paying customer who bought the game to enjoy it, being locked out for 21 days straight without any clear explanation or solution is completely unacceptable. I am missing out on time-limited content, rewards, and events that I have rightfully paid for.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi there. Thanks for reaching out. Are you trying to play on a VPN by chance? If so, make sure that is disabled. Also, does the country on your EA account match the region you're located in?

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