Forum Discussion

JDkilla87's avatar
JDkilla87
Newcomer
30 days ago

Connection issues with Pro Clubs and UT on PS5

For the last 48hrs + have not been able to connect with the Pro Clubs servers. It loads, then times out. I have been able to get into UT now and then, but in the 12 hrs, it has gone down again. What is going on with the servers? There is no information about this. HELP!! PS5

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Hi there. Have you tried the connection troubleshooting suggestions here? Specifically, make sure you power cycling your equipment with these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again

    Let me know if this helps or not. Thanks!

  • aunsardar404's avatar
    aunsardar404
    Newcomer
    30 days ago

    Hello, I’m having the same issue and I’ve followed all the recommendations. I’ve able to log into ultimate team etc but not pro clubs. 

  • Ibzino11's avatar
    Ibzino11
    Rising Newcomer
    30 days ago

    My Clubs hasn’t been working since the beginning, I can’t play with anyone and it always just says failed to join lobby. I’ve tried literally everything under planet earth, I’ve turned my console off and on doesn’t work, I’ve cleared my cache, doesn’t work. I’ve switched Wifis and used boosters, doesn’t work. I’ve deleted my game even and reinstalled it, doesn’t work. I don’t understand what else I’m supposed to do? Can someone please help me fix this issue because it’s becoming tiring and draining and frustrating?

  • Ibzino11's avatar
    Ibzino11
    Rising Newcomer
    30 days ago

    My Clubs hasn’t been working since the beginning, I can’t play with anyone and it always just says failed to join lobby. I’ve tried literally everything under planet earth, I’ve turned my console off and on doesn’t work, I’ve cleared my cache, doesn’t work. I’ve switched Wifis and used boosters, doesn’t work. I’ve deleted my game even and reinstalled it, doesn’t work. I don’t understand what else I’m supposed to do? Can someone please help me fix this issue because it’s becoming tiring and draining and frustrating?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    27 days ago

    What is happening when you try to access Pro Clubs?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    27 days ago

    Try power cycling your equipment with these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    Have you tried using a wired connection?

     

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