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che_511037's avatar
che_511037
New Novice
6 months ago

Constant crashing, stuttering and lag issues in EAFC 26 game menuss

I'm experiencing constant crashing, freezing, and lag issues in the EAFC 26 game menus. I contacted Sony support for PS5 regarding this issue and followed the steps below, but the problem persisted.

1. I deleted and reinstalled the game, but the problem persisted.
2. I cleared the database, but the problem persisted.
3. I created a new diagnostic data file, but the problem persisted.
4. Finally, I reset the PS5 system and reinstalled the system software. Then I reinstalled EAFC26.
5. After refreshing my system, the game didn't crash, lag, or freeze for about two hours.
6. Two hours later, the same thing started happening again.
7. This doesn't happen with other PS5 games, only with EAFC26. So, the problem is with your game. The menus, team building missions, and the store keep crashing. I'm attaching screenshots.

8. I'm tired and exhausted from constantly closing and reopening the game. Having played in previous years and purchased the game late this year, I've been constantly buying EA points to keep my team strong. I've lost a lot of money, but I can't play the game effectively.

I don't know how to fix this problem, so I'm asking for help.

1 Reply

  • Greetings!

    I'm facing that exact same issue and I could found that many others (not a lot) are finding themselves with this issue.

    Like you stated, I also tried all of that and the issue continues. Of course it is an EA problem, but given the fact the we, the People that are having that issue, are not many worldwide they won't fix this because they will address towards 'Sony console related issues' which in this case is not.

    Maybe they could fix this in the upcoming update but my point of view says otherwise because this issue is not as common as it seems.

    Unfortunately, we cannot play properly due to this and hopefully an EA Community manager reads this, my post or others and could find us a real solution addressing this issue to the developers.

    EA_Edu​ EA_Kat​ perhaps you could give us a hand addressing this to the person in charge.

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