Constant loading and disconnecting
on PlayStation game just keeps loading and then saying there was a problem connecting to ultimate team servers. So frustrating
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHello. Did you try what I previously suggested for rebuilding the database and clearing the cache?
Are you able to load in fine on a different account?
Yea I’ve done everything you’ve said to do. I’ve logged into my account on a different console and have the same issue but on my sons account on both consoles the game works fine
- EA_Aljo
Thanks for that. Next, as a test, try switching your connection to use a mobile hotspot. Let's see if you can connect on a network outside of your home network. This is just a test.
Also, again, make sure you've deleted all your squads from using the web/companion app and create a blank squad.
I’ve done that and it working a lot better. Lags a tiny bit but not like when it’s connected to WiFi. What’s the best solution now because can’t play games connected to hotspot as mps isn’t good enough
- EA_Aljo
I’ve done that and it working a lot better. Lags a tiny bit but not like when it’s connected to WiFi. What’s the best solution now because can’t play games connected to hotspot as mps isn’t good enough
Can you switch to a wire instead of using a wireless connection? Lag and disconnects are very common over wireless due to it being far less stable than when using a wired connection.
I’ve had it wireless for years and never had an issue but I’ll look into rearranging my set up etc to see if that helps. Thanks for taking the time to help with this. Really appreciate it
- EA_Aljo
It's possible there's a new device in your area interfering with your wireless signal. There could also be a change with your home network equipment or something on your ISP's end. It would be good to contact them to see if they can look into this.
We haven't had any changes with the game that would specifically make your wireless connection not work suddenly. Hi I got same issue, have tried, what you suggest but still got the issue. I See several player got same issue as well.
https://forums.ea.com/discussions/fc-26-technical-issues-en/problem-in-ea-server-ultimate-team/13185013
Can you please check?
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