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Glongagoop's avatar
Glongagoop
Newcomer
18 hours ago

FC26 keeps crashing my entire PS5.

Im sure many people have talked about this before on this forum, but I'll still say my part:
Every 30 minutes or so, when playing FC26, EVERYTHING crashes. Not just the game, my entire console and TV. And I can't get the PS5 back on until I unplug the power and then plug it back in. And each time I do this, I get a Sony warning message about "turning the console off incorrectly"

Doesn't happen for any other game, even games with much bigger performance requirements. And no, its not my PS5 overheating, it will crash even when my console is barely even warm.

is EA even trying to fix this? I've seen lots of people complain about this too, but nothings been done. It makes it genuinely impossible to play the game because it's so frequent, and I can't even load into games anymore out of fear it will crash mid-game.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Glongagoop​ 

    If your console is overheating while playing, it will protect itself by shutting down. You can know it is definitely overheating if you have to unplug the power cable and reconnect it before restarting the PS5. I personally had this issue in the past and got a can of compressed air (held vertically so no liquid comes out) and blasted the dust/lint away from the fan and as far into the heatsinks as I could. If you are not comfortable with this, you could look into getting the console professionally cleaned.

    Thank you. EA_Barry.

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